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We are pleased to announce that ProBenefits has been acquired by Flores & Associates, LLC. Learn more
If your plan has recently renewed, your new Flores account is now active! Log in at Flores247.com.

COVID-19 Resources (updated 10/25/22): Common Participant Questions | Common Partner Questions | We're here with answers

Did you know? OTCs Now Eligible w/o Rx for Health FSAs, HSAs, some HRAs

Claims & Reimbursement

What type of receipts or documentation do I need?

| February 25th, 2022

If my dependent care needs change, can I change my election mid-year?

| March 26th, 2020

What if my dependent care provider doesn’t provide receipts?

| March 4th, 2020

How are prenatal expenses handled under the Health FSA?

| March 4th, 2020

Are over-the-counter medications reimbursable?

| March 4th, 2020

What are the most common problems with claims that are submitted?

| March 4th, 2020

What happens when a claim is denied?

| March 4th, 2020

What makes an FSA claim valid?

| March 4th, 2020

When will my Direct Deposit reimbursement show up in my bank account?

| March 4th, 2020

I used my Debit Card; where is my reimbursement?

| March 4th, 2020

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