I used my Debit Card; where is my reimbursement?

When you use your ProBenefits Debit Card, funds are withdrawn from your account and paid directly to the provider, allowing for “cashless” transaction. Reimbursement is only paid directly to you when you have paid for an expense out-of-pocket using a form of payment other than the Debit Card, and submitted documentation as a reimbursement claim on https://my.probenefits.com or on the mobile app.