How do I submit a reimbursement claim?

The easiest and most secure way to submit a claim is to log on to your account on the participant portal or on the mobile app (download here: Apple or Android). Once logged in either place, look for “I want to” and choose “File a claim.” Follow the steps to upload your documentation and enter your claim details. Important note: if you are submitting requested documentation to substantiate a debit card transaction, please don’t submit a new reimbursement claim – there’s a chance your claim could be duplicated. Instead, look for the “Receipt needed to approve your claim” item in your Tasks menu, and upload the documentation right to the transaction.

If you don’t have internet access or an app-capable mobile device, you may download a claim form here.