How do I log in to my ProBenefits account?

Go to the web portal at

If you have never logged in to before, click “Create your new username and password” under New User on the right. Enter the requested information and follow the steps to set up your account. 

If you have logged in before but have forgotten your username or password, you can click the “Forgot Username?” or “Forgot Password?” link under Existing User to reset your login information.

To log in to the ProBenefits mobile app, you’ll use the same username and password that you use on the web portal. If you’ve never logged in to the web portal or the app before, tap “New User? Set up your account” at the bottom of the app login screen to get started.

View a step-by-step guide with screenshots in PDF format.