Gary Knight headshot

Our team wasn’t born by chance.

ProBenefits attracts the kind of people who insist on doing things right. Each person on our team brings a specific expertise that contributes to our organizational brain power — and we pass our knowledge on to you. Whether we’re developing your plan, getting you set up, or navigating compliance, we bring know-how, caring and integrity to every interaction. We’ve designed our team around what it takes for you to be successful, and that’s how we both thrive.


How can we help? Reach out and let us know.

Our team is always available to you. Complete our contact form, and we’ll get right back to you. Or — if you’re looking to be part of a great team that loves what they do, contact us about career opportunities. Either way, we’ll talk with you soon!

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Some things are just non-negotiable.

At ProBenefits, we like to think of ourselves as flexible, ready to respond to changes in the industry or your changing needs. But we’re stubborn about one thing — how we treat you, one another and our community.

That’s why, up front and center, we want you to know that our company culture is one of gratitude. We value each other, our clients and the opportunity to make a difference.

Our founder, Wes Morgan, set this tone and expectation, and we’ve held to it ever since. Wes, who passed away in 2007, was a passionate family man, entrepreneur and missionary whose volunteer work in Haiti was as full time as his professional work. He believed that businesses can be successful while doing good in the world — and so his vision drives our work and our philanthropy to this day.

I hope you’ll take a minute to scroll down and read more about our dual commitment to clients and community, and to get to know more about our team and our capabilities.

Gary Knight

Meet the Team

First-rate service on a first-name basis

We do something almost unheard of in this business and in customer service in general — we provide a direct line to your account specialist, who will be there when you call. Other companies make you complete a help request form and wait; at ProBenefits, we provide you a specific contact, someone who takes pride in delivering first-rate service. And when you have a question, we’ll get you right to the person who can answer best.

Leadership team

Gary Knight
Over twenty-five years working in all areas of the company. Actively involved in the day-to-day and committed to our mission to make an impact in our clients’ communities. Graduate of Wake Forest University.

Julie Blink
Vice President of Benefits Administration
Leads plan administrators and customer service representatives in a mission of outstanding service. Graduate of High Point University.

Charles Crabbe
Vice President of Sales
15 years of telling the ProBenefits story — a story that energizes and engages the entire team he manages. Graduate of Appalachian State University.

Our team


Laura Bibb
Senior Compliance Counsel

Jon Cauble
Compliance Specialist

Sheila Cohen
Compliance Counsel

Consumer Service

Christy Ballard
Consumer Services Manager

Hayden Coburn
Consumer Service Representative

Lynette Williams
Consumer Service Representative

Margarita Gomez
Consumer Service Representative

Plan Administration

Alicia Lane
Account Manager

Amanda Rice
Administrative Quality Manager

Amy Barton
New Account Implementation Manager

April Spatafora
Account Manager

Candi Carter
Sr. Account Manager

Jane Gerbrandt
Account Manager

Julie Blink
Vice President, Benefits Administration

Justice Garrison
Account Manager

Kathryn White
Account Manager

Kathy Bennett
Sr. Account Team Manager

Lorrie Myers
Account Manager

Lynne Finch
Sr. Account Team Manager

Marianne Johnston
Account Manager


Deborah Trawick
Operations Assistant

Jessi Ernst
Data & Technical Support Administrator

Julie Nichols
Marketing & Operations Coordinator

Kelly Turner
Project Manager

Scott Littleton
Data & Technical Support Coordinator

Ty Rice
Operations Assistant


Charles Crabbe
Vice President of Sales

Jamie Rorrer
Benefits Consultant

Kim Malleolo, CFC
Benefits Consultant

Todd Passer
Benefits Consultant

Serving clients — and the community

Years ago we made an important commitment to help fight hunger in our local community and in the communities where our clients live and work. This tradition has grown through the years, impacting more than 50 organizations in our state, and in yours.

Let’s help stop hunger together. Support one of the organizations on our list to help us feed the hungry.

We’re hungry for change.