Our team wasn’t born by chance.
ProBenefits attracts the kind of people who insist on doing things right. Each person on our team brings a specific expertise that contributes to our organizational brain power — and we pass our knowledge on to you. Whether we’re developing your plan, getting you set up, or navigating compliance, we bring know-how, caring and integrity to every interaction. We’ve designed our team around what it takes for you to be successful, and that’s how we both thrive.
How can we help? Reach out and let us know.
Our team is always available to you. Complete our contact form, and we’ll get right back to you. Or — if you’re looking to be part of a great team that loves what they do, contact us about career opportunities. Either way, we’ll talk with you soon!
Contact UsSome things are just non-negotiable.
At ProBenefits, we like to think of ourselves as flexible, ready to respond to changes in the industry or your changing needs. But we’re stubborn about one thing — how we treat you, one another and our community.
That’s why, up front and center, we want you to know that our company culture is one of gratitude. We value each other, our clients and the opportunity to make a difference.
Our founder, Wes Morgan, set this tone and expectation, and we’ve held to it ever since. Wes, who passed away in 2007, was a passionate family man, entrepreneur and missionary whose volunteer work in Haiti was as full time as his professional work. He believed that businesses can be successful while doing good in the world — and so his vision drives our work and our philanthropy to this day.
I hope you’ll take a minute to scroll down and read more about our dual commitment to clients and community, and to get to know more about our team and our capabilities.
Gary Knight
President
First-rate service on a first-name basis
We do something almost unheard of in this business and in customer service in general — we provide a direct line to your account specialist, who will be there when you call. Other companies make you complete a help request form and wait; at ProBenefits, we provide you a specific contact, someone who takes pride in delivering first-rate service. And when you have a question, we’ll get you right to the person who can answer best.
Leadership team
Gary Knight
President
Over twenty-five years working in all areas of the company. Actively involved in the day-to-day and committed to our mission to make an impact in our clients’ communities. Graduate of Wake Forest University.
Julie Blink
Vice President of Benefits Administration
Leads plan administrators and customer service representatives in a mission of outstanding service. Graduate of High Point University.
Charles Crabbe
Vice President of Sales
15 years of telling the ProBenefits story — a story that energizes and engages the entire team he manages. Graduate of Appalachian State University.
Our team
Compliance
Laura Bibb
Senior Compliance Counsel
Jon Cauble
Compliance Specialist
Sheila Cohen
Compliance Counsel
Consumer Service
Christy Ballard
Consumer Services Manager
Hayden Coburn
Consumer Service Representative
Lynette Williams
Consumer Service Representative
Margarita Gomez
Consumer Service Representative
Plan Administration
Alicia Lane
Account Manager
Amanda Rice
Administrative Quality Manager
Amy Barton
New Account Implementation Manager
April Spatafora
Account Manager
Candi Carter
Sr. Account Manager
Jane Gerbrandt
Account Manager
Julie Blink
Vice President, Benefits Administration
Justice Garrison
Account Manager
Kathryn White
Account Manager
Kathy Bennett
Sr. Account Team Manager
Lorrie Myers
Account Manager
Lynne Finch
Sr. Account Team Manager
Marianne Johnston
Account Manager
Operations
Deborah Trawick
Operations Assistant
Jessi Ernst
Data & Technical Support Administrator
Julie Nichols
Marketing & Operations Coordinator
Kelly Turner
Project Manager
Scott Littleton
Data & Technical Support Coordinator
Ty Rice
Operations Assistant
Sales
Charles Crabbe
Vice President of Sales
Jamie Rorrer
Benefits Consultant
Kim Malleolo, CFC
Benefits Consultant
Todd Passer
Benefits Consultant
Serving clients — and the community
Years ago we made an important commitment to help fight hunger in our local community and in the communities where our clients live and work. This tradition has grown through the years, impacting more than 50 organizations in our state, and in yours.
Let’s help stop hunger together. Support one of the organizations on our list to help us feed the hungry.
We’re hungry for change.
- AIM (Anderson Interfaith Ministries) Anderson, SC
- Allied Churches of Alamance County
- Arkansas Foodbank
- BEAM of Jacksonville, FL
- Black Suit Initiative
- Blue Ridge Area Food Bank
- Capital Area (DC) Food Bank
- Charlotte Rescue Mission
- Charlottesville Loaves and Fishes Food Pantry
- Christ Church of Winston-Salem Food Pantry
- Crisis Control Ministry
- Durham Rescue Mission
- East Brainerd Church of Christ
- East Stokes Outreach Ministry
- Feeding America Southwest Virginia
- Feeding America Tampa Bay
- Feedmore of Richmond, VA
- Food Bank of Central & Eastern North Carolina
- Food Bank of the Hudson Valley
- Food for the Soul, Kershaw County, SC
- Gleaners Community Food Bank of Southeastern Michigan
- Good Shepherd Center of Wilmington, NC
- Grace Network of Martinsville-Henry County Virginia
- Greensboro Urban Ministry Food Bank
- Harvest Hope Food Bank
- Hickory Soup Kitchen
- Inter-Faith Council of Social Service
- Inter-Faith Food Shuttle
- Long Island Cares, Inc.
- Lowcountry Food Bank
- Manna Foodbank
- Maple Springs United Methodist Church Food Pantry
- Paralyzed Veterans of America
- Raleigh Rescue Mission
- Rescue Mission of Roanoke
- Rise Against Hunger
- Samaritan Ministries
- Second Harvest Food Bank of Metrolina
- Second Harvest Food Bank of Northwest North Carolina
- Senior Services, Inc.
- Sevier County Food Ministry
- Soul Food Cafe Mission
- St. Petersburg Free Clinic
- The SOS Mission
- Tri-Area Ministry Food Pantry
- United Ministries
- Urban Ministry Center
- Winston Salem Rescue Mission
- With Love From Jesus
- World Overcomers Ministries
